Terms of service

These terms are an agreement between you and the company that operates MyDash (“MyDash”, “we”, “us”). By creating an account or using MyDash you accept them. If you use MyDash for a business, you accept them for that business and confirm you may do so.

1. The service

MyDash connects to apps you choose, reads account-level numbers from them, shows them on a dashboard, compares them with previous periods, and sends updates and alerts to destinations you choose. We may add, change or remove features and integrations over time. When a platform changes or withdraws its API, the matching integration may change or stop.

2. Your account

• Give accurate details and keep your password safe. You are responsible for what happens in your account.
• You must be at least 16 and able to enter a contract.
• Tell us straight away at hello@mydash.app if you think someone else has access.

3. Connecting your apps

• You may only connect accounts you own or are authorised to connect. By connecting one, you allow MyDash to read the data described in our Privacy policy on your behalf.
• Your use of each connected app stays subject to that app’s own terms. MyDash is not affiliated with or endorsed by the platforms it connects to; their names belong to their owners.
• You can disconnect an app at any time, in MyDash or in the app itself.

4. What the numbers are, and are not

MyDash shows numbers as the connected platforms report them. Platforms can report late, revise past numbers or define a metric differently from one another, and a sync can fail. Use MyDash to keep an eye on your business, not as your accounting, tax or legal record. Stock prices are for information only and are not investment advice.

5. Plans and billing

• The Free plan costs nothing. Paid plans are billed monthly in advance, at the prices on our pricing page, plus tax where it applies.
• You can upgrade, downgrade or cancel at any time. When you cancel, your plan runs to the end of the period you paid for and is not refunded, unless the law says otherwise.
• We will give you at least 30 days’ notice by email before a price change affects you.
• Custom dashboards are quoted separately and only start after you accept the quote.

6. Acceptable use

Don’t:

• break the law, or the terms of a platform you connect;
• try to access accounts, data or systems that aren’t yours;
• probe, overload or disrupt the service, or get around its limits;
• copy, resell or build a competing product from the service;
• use alerts or updates to send spam or messages to people who did not ask for them.

7. Your data

Your data stays yours. You give us permission to process it only to run MyDash for you, as described in the Privacy policy. We never sell it.

8. Our service

MyDash, its software, design and brand belong to us. We give you a personal, non-exclusive right to use it while your account is active. Feedback you send us may be used to improve MyDash without obligation to you.

9. Ending

You can delete your account at any time in Settings. We may suspend or close an account that breaks these terms or puts the service or others at risk; where reasonable we will warn you first. When an account closes, its data is deleted as described in the Privacy policy.

10. No warranty

We work hard to keep MyDash accurate and available, but it is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows.

11. Limit of liability

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to what you paid us in the 12 months before it arose, or 100 US dollars if that is more. Nothing here limits liability that cannot be limited by law.

12. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ontario have jurisdiction, unless the law where you live gives you the right to bring a claim there.

13. Changes to these terms

We may update these terms. If a change matters, we will email you at least 30 days before it applies. If you keep using MyDash after that, the new terms apply.

14. Contact

Questions about these terms: hello@mydash.app.